Digital Accessibility
The Chamonix-Mont-Blanc Valley Tourist Office is committed to making its digital services accessible to everyone, including people with disabilities, in accordance with current regulations and the General Framework for Improving Accessibility (RGAA). Digital accessibility is a priority that is part of our commitment to inclusion and respect for fundamental rights.
Our goal is to ensure that everyone can navigate, understand, and interact with our online services, regardless of their means of access or abilities.
Current Compliance Status
This website has not yet undergone a comprehensive accessibility audit. As of now, it does not comply with RGAA 4.1.2.
Ongoing Actions
Several measures have been taken to improve the site’s accessibility:
- Adding alternative text to images that convey meaning
Improvement Plan
A multi-year action plan will be developed. It will include:
- Discussions are underway regarding an RGAA audit
- The publication of an official accessibility statement
- Correction of identified non-conformities
- Training for internal teams on accessibility best practices
This statement was issued on October 16, 2026.
If you have trouble accessing any content or feature on the site, please contact us:
Claire VUILLERMET, Tourism & Disability Coordinator
- handicap@chamonix.com
04 50 53 00 24
APPEAL PROCEDURES
This procedure should be used in the following situation:
You have reported an accessibility issue to the website administrator that prevents you from accessing content or a service, and you have not received a satisfactory response.
- Send a message to the Defender of Rights.
- Contact the Defender of Rights’ regional representative.
- Send a letter by mail (free of charge—no stamp required) to the following address:
Défenseur des droits
Postage Paid
71120 75342 Paris CEDEX 07