Our quality commitments

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"A welcome worthy of our summits"

Our objective of continuous improvement of the quality of our services has naturally led us to engage in a quality approach. Obtaining the Quality Tourism mark, since 2015 and renewed in 2023, is the result of the daily work of the Tourist Office team
This state mark, issued by the Direction Générale des Entreprises, is a real guarantee of confidence and recognition.

Quality commitments of the tourism Office of Chamonix Mont-Blanc valley

The Chamonix-Mont-Blanc valley invites you to live your own adventure: whether you are looking to surpass yourself or to recharge your batteries, here is what you need
5 good reasons to come to our Tourist Office and find YOUR way :

A year-round reception
We will welcome you in our 5 reception offices, 3 of which are open all year round. Our holiday advisors are committed to answering your email requests within 24 hours. If you prefer to talk on the phone, just call our switchboard open 7 days a week.
Multilingual experts
Our destination experts are eager to welcome you and share their secrets and tips about our valley. They will be able to welcome you in several foreign languages.
Activities galore
A resort that moves all year round by offering a programme of events open to all in all our villages.
Digital tools but not only
Digital reception is at the heart of our strategy, guaranteeing you easy access to information via a website and a powerful and intuitive mobile application. We also offer a wide range of documentation in 6 foreign languages to meet all your needs.
YOUR Satisfaction
The satisfaction of our visitors is at the heart of our concerns. We undertake to take into account your suggestions and remarks and to analyse them throughout the year in collaboration with the community and the socio-professionals of the valley.