Tourism and disability

Do you need a specialized welcome or adapted facilities?

To help you during your stay, the Chamonix valley tourist offices are equipped, trained and have created specific supports to become a place adapted for all.

Chamonix Tourist Office with Tourisme Handicap label

The first mountain tourist office to be awarded the Tourisme Handicap label for 4 disabilities: motor, hearing, visual and mental.

With a view to constantly improving the services it offers, the Chamonix Tourist Office provides a range of equipment and aids:

• Main entrances on the same level
• Two (paying) parking lots, each 200m from the Tourist Office, have spaces for people with reduced mobility:
  • Parking de l'Outa (enclosed parking lot), with two spaces for people with reduced mobility. To get to the Tourist Office from this parking lot, take the path to the right of these parking spaces, past the public toilets and along the parking lot. At the end of the parking lot, continue straight ahead on the sidewalk, passing the Hotel Mont-Blanc and its restaurant, Le Matafan. The Tourist Office is just beyond the hotel on your left.
  • The Saint-Michel covered parking lot has disabled parking spaces on the 1st, 3rd and 5th floors. To reach the Tourist Office from this parking lot, take the bridge at the parking lot exit, then go down the ramp to the left of the church. Continue straight ahead past the Maison de la Montagne to take a second ramp which will take you directly in front of the Tourist Office.
  • Adapted toilets are available in each of these 2 parking lots, just 200m from the Tourist Office.
• Displays and reception desks lowered to wheelchair height.
• A wheelchair is available for people with disabilities, reduced mobility or illness.
• Improved signage on each of our facades, with increased contrasts and simplified pictograms.
• Magnifying glass available at reception.
• Provision of a Braille booklet.
• A series of pictograms in the office to indicate the main activities: hiking, museums, entertainment...
• These pictograms are essential for those who don't immediately understand written text.
• One of our tour advisors speaks French sign language.
• Automatic doors with two-tone strips at 70 and 170 cm.
• Magnetic loop: This system enhances the quality of conversation and the confidentiality of information exchanged. The receptionist speaks into a microphone and his or her voice is transmitted directly to the hearing-impaired person's ear, either via the amplified handset, or via a magnetic loop if the user is equipped with a compatible hearing aid.

See Chamonix Tourist Office information sheet

Accessibility register

Vallorcine Tourist Office certified Tourisme Handicap

Our Tourisme & Handicap commitment

Our tourist office has been awarded the Tourisme Handicap label for 3 types of disability: motor, hearing and mental.
With a view to constantly improving the services it offers, the Vallorcine Tourist Office provides a range of equipment and support:

• Main entrance on the same level;
• A dedicated parking space for wheelchair users is located on the left-hand side of the office;
• A display unit and reception desk lowered to wheelchair height;
• A magnifying glass is available at reception;
• Provision of a Braille booklet;
• A series of pictograms in the office to indicate the main activities: hiking, museums, events... These pictograms are essential for those who do not immediately understand written text;
• The entrance door is marked with two-colored stripes at 70 and 170 cm;
• Magnetic loop: This system enables hearing-impaired people, with or without hearing aids, to improve the quality of conversation and the confidentiality of information exchanged. The tourist advisor speaks into a microphone and her voice is transmitted directly into the hearing-impaired person's ear.

See the Vallorcine Tourist Office brochure

Vallorcine Tourist Office video presentation

Les Houches Tourist Office

Our Tourism & Handicap commitment

Our tourist office has prepared to obtain the Tourisme & Handicap label for the 4 disabilities: motor, hearing, visual and mental disabilities.
In a bid to constantly improve the services it offers, the Les Houches Tourist Office provides a range of equipment and support:

• A main entrance on the same level;
• A free 30-minute parking lot located 30m from the Tourist Office, with a space reserved for people with reduced mobility;
• A display unit and reception desk lowered to wheelchair height;
• A magnifying glass at reception;
• A Braille booklet available for consultation at reception;
• Pictograms in the office to indicate the main brochures - winter/summer activities, events, village maps... These pictograms are essential for those who do not immediately understand written text;
• The automatic entrance door is marked with two-color stripes at 70 and 170 cm;
• A magnetic loop: This system improves the quality of conversation and the confidentiality of information exchanged. The receptionist speaks into a microphone and his or her voice is transmitted directly to the hearing-impaired person's ear, either via the amplified handset, or via the magnetic loop if the user is equipped with a compatible hearing aid.

See Les Houches Tourist Office brochure

Les Houches Tourist Office presentation video

Associations to support you during your stay

LOISIRS ASSIS EVASION

Association that develops and offers outdoor activities in the mountains for
disabled people with motor, visual, mental or hearing impairments, and their accompanying
, supervised by mountain professionals.
Contact : Telephone : 06 73 39 81 78 | Website : https://www.loisirs-assis-evasion.com/

SIT N' RIDE

This association, located at Le Nant in Vallorcine, is in direct contact with the Maison des Guides de Vallorcine, which employs mountain guides trained to accompany people with disabilities. Through this association, it is also possible to borrow equipment (frames, schooners, etc.) for hiking, tandem paragliding, climbing in summer and skiing in winter (uniski and dual).
Contact : Tel : 06 73 72 06 17 | Website : https://www.facebook.com/sitnride/about

ACCESS MONT-BLANC

Do you have reduced mobility and need access to certain mountain trails?
Rent one of their 3 all-terrain electric vehicles:
- the Quadrix, an all-terrain electric wheelchair accessible to all disabled people over 15;
- the Bowhead RX, a hybrid all-terrain manual tricycle for experienced cyclists or handbikers. The front wheels articulate for high-speed cornering;
- the FAT jeetrike, an all-terrain hybrid hand-bike with electric assistance.
Access Mont Blanc will also provide a topoguide showing recommended trails, as well as the difficulty of the terrain and steepness of the slope. They also have a GPS that can be used in conjunction with the guide, and you can borrow their trailer free of charge to start your adventure anywhere in the valley.
Contact: E-mail: accessmontblanc@gmail.com / Website: http: //accessmontblanc.com/fr/

My Line

Professionals in Adapted Physical Activities (APA). My Line helps people with disabilities or illnesses, and their families, to find a suitable sporting activity in the Chamonix valley. From age 3 upwards. Short walks, hiking, climbing, adapted volleyball, adapted badminton, multisports, children, boccia, yoga...
Contact : Website : http://www.my-line.fr | Email : accueil@my-line.fr | Phone : 06 68 00 23 04